REFUND POLICY

Clear rules before and after payment.

These rules apply to services purchased on this site. Mandatory consumer rights under applicable law continue to apply.

Before processing

You may request cancellation while an order has not entered processing. We will verify the status before confirming any refundable amount.

After processing

An order normally cannot be cancelled once processing starts. Any undelivered portion is reviewed for return to the original payment route or account balance.

Refill and drops

A service with a refill window is handled only under the period and conditions shown on its product page. No-Refill services do not include replacement for later drops.

Payment costs

Blockchain network fees, payment-channel fees, and exchange-rate differences may be non-refundable. Available payment information is shown before checkout.